This Privacy Policy explains how Online Wala ("we", "us", "our"), operated by Ganesha Digital, collects, uses and protects information when you visit https://online-wala.in (the "Website"). By using the Website you agree to this policy.
1. Information we collect
- Account information: name, email address, mobile number (optional) and an encrypted password when you register.
- Order information: products purchased, amount, coupon used, order and payment status, invoice details.
- Payment information: payments are processed by Razorpay. We receive only a payment ID, status and payment method type. We do not collect or store card numbers, UPI PINs, CVV or net-banking passwords.
- Support information: messages you send through the contact form or support tickets.
- Technical information: IP address, browser type, device information, pages visited and download history, collected automatically for security, fraud prevention and to improve the Website.
- Newsletter & notifications: your email address (only with your consent) and browser push-notification subscription (only if you click "Allow").
2. How we use information
- To create and manage your account and deliver purchased downloads.
- To process payments, send order confirmations, invoices and password-reset emails.
- To answer support requests and prevent fraud or misuse of download links.
- To send product updates or offers if you subscribed (you can unsubscribe anytime).
- To understand how the Website is used and improve our products and content.
- To comply with legal obligations under Indian law.
3. Cookies
We use cookies and similar technologies to keep you logged in, remember your cart, protect forms (security tokens) and understand website usage. You can control cookies through your browser settings. Disabling cookies may stop login and cart features from working. See our Cookie Policy for details.
4. Advertising and Google AdSense
We may display advertisements served by Google AdSense and other third-party advertising partners.
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this Website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this Website and/or other sites on the Internet.
- You may opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors' use of cookies for personalised advertising at www.aboutads.info.
- Learn more about how Google uses data at How Google uses information from sites or apps that use its services.
We do not control the cookies used by advertisers, and their use of information is governed by their own privacy policies.
5. Sharing of information
We do not sell or rent your personal information. We share it only with:
- Razorpay – to process payments and refunds.
- Hosting and email providers – to run the Website and send emails.
- Advertising partners such as Google – as described in section 4 (through cookies, not your account details).
- Authorities – when required by law or to protect our rights and users' safety.
6. Data security
We use HTTPS encryption, hashed passwords, encrypted storage of sensitive keys, access controls and private storage for downloadable files. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.
7. Data retention
We keep account and order records for as long as your account is active and as required for accounting, tax and legal purposes. You may request deletion of your account; some order records may be retained where the law requires.
8. Your rights
You may access and update your profile from My Account, unsubscribe from emails using the link in any email, turn off push notifications in your browser settings, and request a copy or deletion of your personal data by contacting us.
9. Children's privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from them. Parents or guardians who believe a child has provided information may contact us for deletion.
10. Third-party links
Our pages may link to other websites (for example official government portals or software sites). We are not responsible for their content or privacy practices.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.
12. Contact
For privacy questions or requests, contact us:
- Email: contact.ganeshadigital@gmail.com
- Phone / WhatsApp: 9322598481
- Contact form: https://online-wala.in/contact
Last updated: 02 Nov 2026
